Having trouble logging into your Unicity account? Don't worry, here are some quick and easy steps to get you back in:
Double-Check Your Credentials:
- Typos happen! Make sure you're entering the correct email address and password associated with your Unicity account.
- Passwords are case-sensitive, so check that Caps Lock isn't on.
Clear Browser Cache and Cookies:
- Sometimes, stored data in your browser can interfere with logins.
- Clear your browser's cache and cookies, then try logging in again.
- If you want to clear your browsing data quickly, just press Ctrl (on Windows) or Command (on Mac) + Shift + Delete. This handy shortcut will open up the "Clear browsing data" window in most web browsers. Give it a try!
Try a Different Browser:
- Compatibility issues can arise.
- Try logging in using a different web browser (e.g., Chrome, Firefox, Safari).
Check Your Internet Connection:
- A stable internet connection is needed for login.
- Make sure you're connected to the internet and your connection is strong.
Contact Unicity Support:
- If you've tried all the above and still can't log in, our support team is here to help.
- It's best to take a screenshot of the page where you're encountering the error message.
- Click here to get information on how to get in touch with us.
Remember: Our Customer Service team is available to assist you with any login problems you encounter. Don't hesitate to reach out if you need help!