If you've forgotten your Unicity ID, there's no need to worry. We’re here to assist you in retrieving it quickly and securely.
When contacting our customer service team, your Unicity ID is typically the first detail we request to locate your account. However, if you're unsure of your ID, you can still verify your identity by providing one of the following:
- The phone number associated with your account
- The email address registered to your account
Once verified, we’ll be happy to provide your Unicity ID so you can use it for future reference.
Prefer to find it yourself?
You can easily locate your Unicity ID by logging in at shop.unicity.com. After signing in with your registered email, click on your profile or account icon, and find your Unicity ID displayed below your account name.
Pro-tip: Save your Unicity ID in a secure place so it’s easy to find next time!