We understand how frustrating it can be when a package is marked as delivered, but you don't have it in your hands. In this case, please contact our friendly and competent customer service immediately, either by telephone or by e-mail to service.management@unicity.com. We will then coordinate the shipping information with the delivery service concerned and find a solution as quickly as possible. We want to make sure you receive your Unicity products and that you're completely satisfied with your order. So,
please don't hesitate to contact us if you have any concerns or questions.