At Unicity, we are committed to ensuring your orders arrive safely and in a timely manner. While we do not handle deliveries directly, we partner with trusted third-party courier services to fulfill shipments across the U.S. and Canada.
Standard ground shipping typically takes 3–5 business days, depending on your location. However, please note that actual delivery times may vary due to courier capacity, regional factors, or unexpected delays.
To provide peace of mind, we offer a guaranteed delivery window of up to 10 business days from the date your order ships. If you have not received your package within this timeframe, please reach out to our customer support team. We will gladly investigate the issue and work with the courier on your behalf to ensure your order is delivered or to offer a suitable resolution.
Although delivery is managed by our courier partners, Unicity remains fully accountable for your experience. Your satisfaction is important to us, and we're here to help every step of the way.