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  1. Unicity Customer Help Center
  2. Order & Shipping

Order & Shipping

Order Information

  • Would You Like to Know More About Your Account Charges?
  • My Order Status Hasn’t Changed in a Few Days, Is That Normal?
  • Where’s My Order?
  • Can I Change My Shipping Address After Placing an Order?
  • Why Hasn’t My Tracking Link Updated Yet?
  • Why Am I Seeing an Error at Checkout?
See all 8 articles

Shipping and Delivery

  • How do I see my order status?
  • How do I track my order?
  • How soon will my order ship after I place it?
  • Why Do Shipping Fees Vary?
  • What may cause delivery delays with my order?
  • My Tracking Link Isn’t Working, What Should I Do?
See all 11 articles

Ordering & Payment Options

  • Can I Use Product Credit and a Card in the Same Order?
  • How Can I Tell If a Promo Applies to Me?
  • What If There Aren’t Enough Funds on My Payment Method?
  • How Will I Know If There’s a Promotion Running?
  • What is the difference between a subscription and a one-time purchase?
  • How do I reorder products?
See all 7 articles
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