We understand how important it is for you to receive your order on time. While we strive to ensure timely processing and shipping, please note that Unicity does not directly handle deliveries. We work with trusted third-party courier partners who manage the actual shipping and delivery of your order.
Possible Causes of Delivery Delays:
Weather conditions - Severe weather events can slow down or temporarily halt delivery services.
Courier delays - Shipping carriers may experience high volumes, especially during holidays or peak seasons.
Incorrect or incomplete shipping addresses - Make sure your delivery details are accurate when placing an order.
Customs or regulatory checks - For international orders, delays may occur if packages are held at customs.
Local courier issues - In some areas, delays may happen due to limited delivery schedules or logistics problems beyond our control.
What You Can Do:
Double-check your shipping address before confirming your order.
Track your order using the link provided in your shipping confirmation email.
Reach out to the courier listed on your tracking page for real-time delivery updates.
If your order is significantly delayed and there’s no update, contact our support team so we can look into it further.