If you're running into an error during checkout, don't worry—it’s often something simple and easy to fix. Here are the most common reasons this might happen:
- Invalid or incomplete shipping address - Double-check that all required fields are filled out correctly, including your postal code and unit number (if applicable). Avoid using special characters or emojis.
- Payment issues - The card on file may be expired, declined, or have incorrect details entered. Make sure your billing info matches what your bank has on file.
- Technical glitches - Try refreshing the page or switching browsers. Clearing your cache or using an incognito window can also help.
If everything looks correct and you're still seeing an error, feel free to contact our Support Team. We'll be happy to help you place your order and get everything sorted out!